OUR STORE

LOCATED IN GREENVILLE, South Carolina

Email: adornedfox@gmail.com

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© by The Adorned Fox

shipping+returns policy
 

shipping domestic

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

items returned or undeliverable

If the customer makes an error in shipping addresses and results in the package being returned to us, we are not responsible for shipping the item again.
We will either refund the order or the customer will be charged for shipping the item again.

If an error on our part resulted in the package being returned to us, we will ship the item again to the customer.

refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item.
 If your return is approved, we will initiate a refund to your original method of payment unless otherwise stated. You will receive the credit within a certain amount of days, depending on your payment policies.

digital download 
refunds

Due to the nature of digital items, refunds will not be given for digital downloads. 

lost+damaged items

Once an item has been shipped, TAF is not responsible for packages that are lost due to mail service. If you have failed to receive your order, please email adornedfox@gmail.com with your order number and I will call the local USPS about your package. It will be at the buyers responsibility to file a claim with the post office.

You have fourteen calendar days from the date the item ships to notify us of a damaged item.
Please email adornedfox@gmail.com with pictures to prove the damage to the item and include your order number in the email.
Once accepted, a new item will be created and shipped. 

contact us

If you have any questions please email adornedfox@gmail.com

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